The Assistant Contracts Manager will work in support of the Estates Manager, to manage and deliver property and facilities management contractual obligations for a range of clients. The role requires a highly organised and methodical individual to carry out a range of regular systematic reporting tasks, whilst also having the ability to manage contractors and liaise with clients in both formal and informal situations. The role requires the successful individual to travel between sites on a regular basis.
Hours Monday to Friday, 8.30am – 5.00pm , 37.5 hours per week
Role Responsibilities The successful candidate will be responsible for the following main duties:
Contracts Management & Reporting
Full understanding of the LIFT Management Service Agreement and Lease Plus Agreement contracts
A good understanding of the Centre Management contract and soft FM providers
Monitoring and ensuring contractual obligations are met and exceeded
Oversee and understand the Lifecycle, PPM and reactive maintenance for the estate
Preparing and issuing monthly contract monitoring reports to the client
Arranging and minuting monthly contract monitoring meetings with the client
Support of preparation of Board reports to client Board
Monitoring contractor performance via a range of methods such as key performance indicators, building inspections, supporting regular contractor reviews
Obtaining customer feedback, reviewing, taking action as appropriate and reporting back to clients
Associated administration and finance tasks, such as processing of invoices
Supporting the Centre Management team when required
Soft and Hard FM enquiry monitoring and resolution
Provide project support to the Ops and wider Shared Agenda team
Customer Relationships
Building and maintaining positive working relationships with clients and contractors
Working with complex range of public sector clients in a changing environment
Maximising service provided by contractors
Requirements
Skills & Attributes
As well as exhibiting a polite and approachable attitude, displaying plenty of energy, initiative, professionalism, commitment and a strong team ethos, the suitable person will have the following:
Essential:
Valid UK Driving licence and own transport
Highly organised, methodical approach
Experience of positive relationship building with clients
Ability to represent the company in formal situations
Good literacy and numerical skills
Attention to detail and excellent organisational and communication skills, particularly with written work
Evidence of being able to work successfully as part of a team
A positive and professional attitude
Comfortable working knowledge of Microsoft Office applications
A flexible working attitude and a positive approach to learning and development
Desirable:
Experience of working within a property environment, the Health & Social Care sectors, or with public and private sector clients
A relevant degree/equivalent vocational qualification
Knowledge and understanding of contract management
Shared Agenda is an equal opportunities employer, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services. As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.
Benefits
£21,000 - £23,000 per annum, dependent on experience
Annual bonus opportunity
Auto enrolment pension
Sewell store discount
Sewell Select flexible benefits, including thousands of highstreet retail discounts
Free use of 'Tommy Coyle Academy' Gyms and Classes in Hull
