Entry Level
Estates Assistant
Shared Agenda Solutions

Salary: TBC

Closing Date: Friday, 23 April 2021

For more information, click here.

Description

Recruitment Process
Shared Agenda is a successfully managed independent business which uses outsourced Human Resource and recruitment services. Sewell Group provide this outsourced service, and as a result, should you progress further with your application, your will be transferred over to a Sewell branded recruitment portal.

Background

Shared Agenda Solutions Ltd provides strategic property advice and estates solutions, as well as operational estate management and investment and development services, to a wide range of customers nationally. We are also contracted to provide management services to Hull Citycare Ltd, to manage and develop their £100m health and social care portfolio.

Within the 13 health centres mentioned above we are contracted by Community Health Partnerships (CHP), the Head Tenant, to deliver a Centre Management service to tenants within the building. The Centre Management service includes managing the soft Facilities Management (FM) such as cleaning, security, grounds and waste contracts as well as working with our hard FM provider, Sewell Facilities Management (SFM) to ensure everything is in working order.

Role Overview

The Estates Assistant will work in support of the Estates Manager, to manage and deliver property and facilities management contractual obligations for a range of clients. The role requires a highly organised and methodical individual to carry out a range of regular systematic reporting tasks, whilst also having the ability to manage contractors and liaise with clients in both formal and informal situations. The role requires the successful individual to travel between sites on a regular basis.

Hours
Monday to Friday, 8.30am – 5.00pm , 37.5 hours per week

Role Responsibilities
The successful candidate will be responsible for the following main duties:

Contracts Management & Reporting

  • Monitoring and ensuring contractual obligations are exceeded
  • Preparing and issuing monthly contract monitoring reports to the client
  • Arranging and minuting monthly contract monitoring meetings with the client
  • Support of preparation of Board reports to client Board
  • Monitoring contractor performance via a range of methods such as key performance indicators, building inspections, and supporting regular contractor reviews
  • Obtaining customer feedback, reviewing and taking action as appropriate, and reporting back to clients
  • Associated administration and finance tasks, such as processing of invoices
  • Supporting the Centre Management team when required
  • Soft and Hard FM enquiry monitoring and resolution
  • Provide project support to the Ops and wider Shared Agenda team

Customer Relationships

  • Building and maintaining positive working relationships with clients and contractors
  • Working with complex range of public sector clients in a changing environment
  • Maximising service provided by contractors

Requirements

Skills & Attributes

As well as exhibiting a polite and approachable attitude, displaying plenty of energy, initiative, professionalism, commitment and a strong team ethos, the suitable person will have the following:

Essential:

  • Valid UK Driving licence and own transport
  • Highly organised, methodical approach
  • Experience of positive relationship building with clients
  • Knowledge and understanding of contract management
  • Ability to represent the company in formal situations
  • Attention to detail and excellent organisational and communication skills, particularly with written work
  • Good literacy and numerical skills
  • Evidence of being able to work successfully as part of a team
  • A positive and professional attitude
  • Comfortable working knowledge of Microsoft Office applications
  • A flexible working attitude and a positive approach to learning and development

Desirable:

  • Relevant degree/equivalent vocational qualification
  • Experience of working within a property environment
  • Experience of working within Health & Social Care sectors
  • Experience of working directly with public and private sector clients

Shared Agenda is an equal opportunities employer, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services. As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.

Benefits

  • Dependent on experience
  • Annual bonus opportunity
  • Auto enrolment pension
  • Sewell store discount
  • Sewell Select flexible benefits, including thousands of highstreet retail discounts
  • Free use of 'Tommy Coyle Academy' Gyms and Classes in Hull

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