Recruitment Process
Shared Agenda is a successfully managed independent business which uses outsourced Human Resource and recruitment services. Sewell Group provide this outsourced service, and as a result, should you progress further with your application, your will be transferred over to a Sewell branded recruitment portal.

Background

Shared Agenda Solutions Ltd provides strategic property advice and estates solutions, as well as operational estate management and investment and development services, to a wide range of customers nationally. We are also contracted to provide management services to Hull Citycare Ltd, to manage and develop their £100m health and social care portfolio.

Within the 13 health centres mentioned above we are contracted by Community Health Partnerships (CHP), the Head Tenant, to deliver a Centre Management service to tenants within the building. The Centre Management service includes managing the soft Facilities Management (FM) such as cleaning, security, grounds and waste contracts as well as working with our hard FM provider, Sewell Facilities Management (SFM) to ensure everything is in working order.

Role Overview

The Estates Assistant will work in support of the Estates Manager, to manage and deliver property and facilities management contractual obligations for a range of clients. The role requires a highly organised and methodical individual to carry out a range of regular systematic reporting tasks, whilst also having the ability to manage contractors and liaise with clients in both formal and informal situations. The role requires the successful individual to travel between sites on a regular basis.

Hours
Monday to Friday, 8.30am – 5.00pm , 37.5 hours per week

Role Responsibilities
The successful candidate will be responsible for the following main duties:

Contracts Management & Reporting

• Monitoring and ensuring contractual obligations are exceeded
• Preparing and issuing monthly contract monitoring reports to the client
• Arranging and minuting monthly contract monitoring meetings with the client
• Support of preparation of Board reports to client Board
• Monitoring contractor performance via a range of methods such as key performance indicators, building inspections, and supporting regular contractor reviews
• Obtaining customer feedback, reviewing and taking action as appropriate, and reporting back to clients
• Associated administration and finance tasks, such as processing of invoices
• Supporting the Centre Management team when required
• Soft and Hard FM enquiry monitoring and resolution
• Provide project support to the Ops and wider Shared Agenda team

Customer Relationships

• Building and maintaining positive working relationships with clients and contractors
• Working with complex range of public sector clients in a changing environment
• Maximising service provided by contractors