Good communication and interpersonal skills, ICT and digital media skills, excellent customer care are essential and a good tourism knowledge of Hull is desirable. This role could also involve lone working; therefore the ability to be resilient and organised is required.
Teamwork plays a vital role within our service; therefore you should be a team player and be able to use your initiative whilst working to a consistently high standard.
You will be required to work weekends and Bank Holidays, therefore flexibility of working hours is essential.
Duties include providing a frontline service to assist visitors, handling post, telephone and email enquiries, taking bookings, updating visitor information databases and website, stock handling, some ticketing and retail sales, promotional displays and day to day administrative tasks as required.
If you have the relevant skills and experience to work as part of a team in delivering a high level of customer service, then we would like to hear from you.