Mid Level
Control Room Operator
ABP Humber

Salary: Competitive Salary + Excellent benefits

Closing Date: Thursday, 17 August 2017

For more information, click here.

Ref - ABP0254
Location - Immingham
Department - Humber
Closing date for applications - 17 August 2017
Full time, Permanent contract 
Competitive Salary + Excellent benefits

ABP is the UK’s leading port operator, with a unique network of 21 ports across England, Scotland and Wales. Our ports include Immingham, the UK’s busiest port and Southampton, the UK’s leading export port and number one for cars and cruise. The group's other activities include rail terminal operations (Hams Hall Rail Terminal), ship's agency, dredging (UK Dredging Ltd), and marine consultancy (ABPmer). Each port also offers a well-established community of port service providers.

In 2015 ABP and its customers handled 92 million tonnes of cargo. Together with our customers, we support 84,000 jobs and contribute £5.6 billion to the UK economy every year.

With the support of our customers, ABP’s Ports on the Humber – Hull, Goole, Grimsby and Immingham - contribute £2.2 billion to the UK economy every year.

The Humber ports support 33,000 jobs and together handle more than 65 million tonnes of cargo.

The Role

Reporting to the Operations Supervisor, the purpose of the role is to work within the Humber International Terminal and ensure that all ABP’s direct operations and agreed customer requirements are met always in line with accepted safety, environmental working and quality standards.

As a part of a team, the control room operator will ensure that cargo intake is facilitated within, and re-claimed from the allocated stockyard coordinates or silo, and that the dispatch schedules for road/rail cargo are successfully maintained.


  • To actively promote ABP’s safety culture and ensure compliance with Health Safety and Environmental requirements and other legislation including the development and review of Risk Assessments and Safe Systems of Work, delivering associated TBT’s as required.
  • To carry out the job role in accordance with company Safety Organisation and Arrangements policy.
  • Have a proactive approach towards the 6 strategic pillars and be proactive in – Putting customers first, creating a great workplace, working safely and sustainably, continual improvement, providing effective infrastructure & being good neighbours.
  • To react to changes to pre-planned operations ensuring that it is communicated, monitored and achieved with a comprehensive debrief undertaken with lessons learned.
  • To develop and maintain direct links with key contacts, both internal and external as required in order to co-ordinate operational activities.
  • Monitoring of Terminal Control “Safety” Systems, ensuring that abnormalities are escalated to line managers.
  • Monitor the environmental impact of terminal operations, effectively deploying environmental control systems, ensuring that all operations are carried out and recorded in accordance with LAPCC Environmental permit.
  • Continually develop a working appreciation of the Terminal Management/Control systems (Coal & Biomass) and Weighbridge system, including stock entry; providing customer stock information; liaising with Customers and Agents.
  • Work with Terminal Management Team to develop ISO 9001:2015 Quality Management System as required, participating in internal/external audits when requested and the addressing of corrective actions.
  • Look to contribute to a continual improvement culture amongst staff, through the development of improved systems/procedures that will drive forward all aspects of the terminal operation.
  • Maintain accurate data logs to ensure operational performance can be reviewed.
  • Liaise with the appointed Port Rail Coordinators, Freight Operating companies, Network Rail and ABP Rail Terminal Operators to ensure that the weekly dispatch schedule is maintained, and that any stoppages and ‘off plan’ variances are recorded and communicated to the Planning team.
  • Ensure the effective deployment of service providers in accordance with the requirements of the shift plan, recording any issues and ensuring that these are communicated to the supervisory team.
  • Liaise closely with the Operations and Engineering teams, ensuring that equipment is available / cleaned to allow planned maintenance to be effectively carried out, therefore minimising operational disruption whenever possible.
  • Ensure that the shift handover is detailed and documented.
  • Understand and ensure relevant KPI targets are met.
  • Liaise closely with Cleaning, Engineering and external contractor teams ensuring that Safety procedures are adhered to with regard to access to/within IRFT system.

Skills and Experience


  • A sound knowledge of relevant Health & Safety legislation.
  • Service and Customer driven with good interpersonal skills and an ability to communicate at all levels.
  • A sound knowledge of Plant/Control Room/Weighbridge systems, preferably in a similar industrial environment.
  • Pro-active approach with sound organisational skills.
  • Sound I.T skills which should include Outlook, Excel & Word.
  • Experience of working in a pressurised environment with a track record of meeting targets in a timely manner.
  • Ability to communicate at all levels.


  • Full UK driving licence.
  • Experience of working in a Continuous Improvement culture within a process driven environment.
  • Experience in first line response during Emergency situations.
  • Experience of BLU code.

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.


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