Mid Level
Assessments Assistant
East Riding of Yorkshire Council

Salary: £18,562 p/a

Closing Date: Sunday, 27 September 2020

For more information, click here.

Are you looking for a new opportunity to work in a supportive team?

 

We are excited to be able to offer an Assessments Assistant opportunity to join our Assessments Team within Customer Relations, Revenues and Benefits.

 

This role provides a great chance to be part of a fast growing team who deal with provider payments for residential, non-residential and childcare services.

 

The role involves handling of correspondence, data input and processing invoices from the care providers in the East Riding.

 

We are looking for someone who has the ability to process high volumes of work with speed and accuracy and is able to work under pressure to achieve targets.

 

You must be able to respond to queries from care providers by email and provide cover and support to the telephone team for provider queries from internal and external customers.

 

You will be a friendly and confident individual, with excellent organisation and IT skills, working well as a team player and possessing great communication skills.

 

Knowledge of dealing with vulnerable customers in a sensitive manner is essential to this role and you will need to demonstrate that:

  • You have knowledge of the Data Protection Act
  • You possess a high level of interpersonal skills
  • You can problem solve and have analytical skills
  • You are able to process high volumes of information at speed and with accuracy
  • You can work under pressure to achieve targets

 

Working for us

We pride ourselves on being an employer of choice and in addition to your salary we offer a range of great benefits including:

  • Flexible working/flexitime scheme
  • Agile working
  • Generous leave entitlement
  • Access to Local Government Pension Scheme
  • Car salary sacrifice scheme
  • Cycle salary sacrifice scheme
  • Reduced cost membership at our Leisure Centres
  • Shop and Save discounts at a variety of local shops

 

For more information please contact Clare Greaves

Clare.greaves@eastriding.gov.uk.

 

Closing date:  Sunday 27 September 2020

Interview date: To be confirmed

 

Please find a link below to download the job outline and employee specification:

Job Outline and Employee specification (PDF file, download size 637.07 kb)

 

Please find a link below to download important Information for applicants

Information for applicants – External (PDF file, download size 15kb)

 

Internal Candidates

If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.

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