Mid Level
Collections Assistant

Salary: £19,698-£24,491

Closing Date: Saturday, 16 January 2021

For more information, click here.

We are seeking a highly motivated and enthusiastic individual to join our Collections Team as a Collections Officer, on a temporary basis until 31 January 2022.


The Collections Team calculate and collect council tax and business rates payments from the residents and businesses of the East Riding of Yorkshire.


Working within this role, you will process changes/new accounts for council tax and business rates, carry out land registry searches, verify that all accounts hold accurate information and also respond to customer correspondence, ensuring that every customer contact counts, therefore excellent communication and organisational skills are essential to this role.


To be successful you will need to be an effective team player, organised with a positive attitude and have an understanding of council tax and business rates, along with the ability to work under pressure to achieve targets.


You will need to have a good level of interpersonal skills and be able to deal with sensitive information in a confidential manner.


Please note:  This is a career graded post. There will be the opportunity to move through the grades once eligible criteria have been met.


Working for us

We pride ourselves on being an employer of choice and in addition to your salary we offer a range of great benefits including:


  • Flexible working/flexitime scheme
  • Agile working
  • Generous leave entitlement
  • Access to the Local Government Pension Scheme
  • Car salary sacrifice scheme
  • Cycle salary sacrifice scheme
  • Reduced cost membership at our Leisure Centres
  • Shop and Save discounts at a variety of local shops


Closing date: Saturday 16  January 2021

Interview date: To be confirmed


Please find a link below to download the job outline and employee specification:

Job Outline and Employee specification (PDF file, download size 707.62kb)


Please find a link below to download important Information for applicants

Information for applicants – External (PDF file, download size 15kb)


Internal Candidates

If you already work for the Council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password. Please ensure you have a preferred email address in your contact details in your ESS account before starting an application form as this will prevent submission.

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