Mid Level
Press and Digital Communications Officer
Hull Truck

Salary: C. £19,000

Closing Date: Monday, 30 April 2018

For more information, click here.

It is an exciting time to join the team as we continue our journey following an exceptional year as part of Hull UK City of Culture. This is a busy and creative job in a hectic and sometimes pressurised environment.

Members of the Communications team are expected to work across all areas of the department, but each post has specific responsibilities and duties to deliver. This post is designed to lead on all the theatre’s press, photography and filming activities as well as playing a major role in promoting the theatre’s activities digitally, including day to day responsibility for the theatre's social media channels. 

The current team includes the Director of Communications, Marketing Manager, Press and Digital Communications Officer, Community Projects Coordinator, Box Office Manager and Deputy Box Office Manager.

Individual Responsibilities:

Press & Media

• To work with the Director of Communications to create and deliver the Press and PR strategy to raise the theatre’s profile at local to national levels, in accordance with the overall Communications strategy.

• To create and issue press releases about every aspect of the theatre’s work, including, but not limited to: on stage; engagement activities; fundraising and artistic development

• To foster and develop good relationships with all areas of the media

• To maintain databases of media contacts

• To respond to media enquiries and liaise with the Director of Communications and Executive Team as appropriate

• To arrange media interviews and photocalls with cast members, creative teams and anyone else involved in the theatre’s work • To organise and host press nights

• To liaise with partners, including co-producers and visiting companies, to maximise media opportunities and coverage

• To create press packs for HTT productions and report on coverage 

Photography and Filming


• To set up photography and filming opportunities to promote, record and archive the theatre’s activities including rehearsal and production photography of in house productions, including the work of the theatres Engagement department

• To manage the internal and online display of images and videos

• To plan and deliver creative production and promotional trailers 


Web and Social Media

• To work with the Communications Team to update the theatre’s website, with specific responsibility for the news, media and job vacancy sections, photography and video

• To plan and deliver creative and engaging social media campaigns, including advertising, across a variety of platforms (such as Facebook, Twitter, Instagram, Google)

• To respond to customer comments and queries received via social media, liaising with the Director of Communications where appropriate

• To report on social media engagement and website statistics as required


• To write and submit award applications to relevant bodies to gain recognition for the theatre’s work

• To play an active role in the planning and delivery of the theatre’s Communication and Audience Development strategies

• To attend internal and external meetings and represent the Communications department and the theatre’s interests • To keep up to date with digital innovations and trends to ensure the theatre remains at the forefront of technology • To help proof direct mail letters, advertising copy and co-ordinate any direct mail campaigns

• To ensure that all promotional material produced by the theatre is consistent in terms of look, feel and style to create a unified public image

• To attend training courses as required

• To undertake and assist in other areas of the Communication department’s work that may lie outside these principle functions

• Complete any other delegated task that may assist the company in achieving its business objectives. Such tasks will not be of an unreasonable nature and shall be appropriate to the level of the post

• To promote and comply with current legislation and Hull Truck Theatre’s policies on Equality, Diversity and Health & Safety both in the delivery of services and the treatment of others

• The Health and Safety at Work Act and other associated legislation places responsibility for the Health and Safety of all employees. Therefore, it is the post holder’s responsibility to take reasonable care for the Health, Safety and Welfare of him/herself and other employees in accordance with legislation and the company’s Health and Safety Policy.

• To promote, develop and comply with our policies and practices to lessen the environmental impact of Hull Truck Theatre

• The above duties may involve having access to information of a confidential nature, which may be covered by the Data Protection Act. Confidentiality must be maintained at all times

• The above accountabilities are not exhaustive and may vary without changing the character of the job or level of responsibility Person specification:


• A passion for producing theatre and the role it can play in its local community

• Experience of managing media relations and digital communications in an arts organisation, ideally for a minimum of 2 years • To have excellent literacy skills and a creative flair for communicating a story

• A strong interest in digital communication and good working knowledge of the various social media platforms

• Proficiency in the use of Word, Outlook and Excel and be computer literate

• Have excellent and demonstrable organisational skills and be a fast worker

• Ability to work under pressure

• Excellent team worker

• Excellent proof reading skills

• Excellent networking and relationship building skills

• Commitment and flexible approach to working patterns Desirable

• A knowledge of Hull and the surrounding region

• An understanding of regional theatre and its national industry context

• Photography skills

• Video editing

• Strong numeracy skills

• Experience of using a box office system

• Have worked in a producing theatre

Terms and Conditions:

• This is a permanent, full time post and hours of work will be as many as may be required to meet the requirements of the post but are not less than 37.5 hours per week. Normal hours of work are Monday to Friday, core office staff are usually expected to work these within the hours of 8:30 and 6:30pm (to be agreed) with some evening work around shows.

• The salary after completion of probation will be C£19,000 per annum, starting salary to be agreed. This will be paid monthly in arrears.

• There will be some evening and weekend work. The post-holder will be expected to offer reasonable flexibility in their working arrangements where it is considered necessary to undertake the duties they have been employed to perform.

• No overtime is payable although Time Off In Lieu for weekend overtime will be given if approved in advance with the Director of Communications.

• There is a 3-month probation period during which time the notice is 1 month. Upon confirmation of appointment after successful probationary period, the employee is required to give 2 months’ written notice to the company and the company will give 1-month written notice to the employee. After 4 years’ service 1 additional week’s notice for each additional year of continuous service thereafter up to a maximum of 12 weeks.

• Holiday – 28 days per annum (including public holidays) rising by 1 day per every complete year worked, to a maximum annual holiday entitlement of 33 days including public holidays. Pro rata part time working. The theatre is open over Christmas/New Year (except Christmas Day and New Year’s Day) and all departments are required to be staffed during normal working hours during this time.

• Hull Truck Theatre’s staff handbook outlines the terms on sick pay, maternity leave/pay, paternity leave/pay, grievance/discipline and all other relevant staff matters.

• Hull Truck Theatre operates an auto enrolment pension scheme through Now Pensions. Further details are available.

• Staff are entitled to tickets for shows, subject to particular conditions and discount at the theatre’s catering operations.

• On appointment, the successful candidate must be able to provide the correct documents as proof of their right to work in the UK.

• Flexible working requests welcomed.

Inclusion and Equality:

At Hull Truck Theatre we want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day to day work. We actively seek and encourage applications from those under-represented within our sector and welcome opportunities to facilitate job shares and flexible working to ensure our recruitment process and workforce is as open and accessible as possible.

Environmental sustainability

We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create minimal impact.

Deadline for applications is Monday 30 April 2018.

Interviews will be week commencing w/c 7 May.

Background Information Hull Truck Theatre In Summer 2013 Mark Babych (Artistic Director) and Janthi Mills-Ward (Executive Director) joined Hull Truck Theatre as the new Executive Team.

A new refreshed artistic programme prides itself on delivery of QUALITY, intelligent and imaginative work with a powerful NORTHERN VOICE. Through an extensive community engagement programme and commitment to growing the next generation of exceptional talent, Hull Truck Theatre uses its unique resources to bring local people, artists and audiences closer together.

We tell extraordinary human stories that offer fresh and imaginative perspectives on the world, presenting each project to the highest artistic standards and encouraging the growth of people and ideas. Hull Truck Theatre has just delivered its most ambitious year yet as a key partner in Hull2017 the UK City of Culture.

The theatre delivered an exceptional year of drama with 7 new commissions, including partnerships with the Royal Shakespeare Company, Northern Broadsides and The Market Theatre Johannesburg and over 88,000 thousand people seeing the theatres work, an increase of almost 20,000 on the previous year, and of which 45% were first time visitors to the theatre.

Recent awards include: The Arts and Culture Award at the White Rose Awards (2017 and 2016); Most Welcoming Theatre in Yorkshire in the UK Theatre Awards (2016); Cultural Venue of the Year in the Hull Lifestyle Awards (2017); and the Remarkable Visitor Attraction in REYTA’s (2016). Vision A pioneering theatre with a unique Northern Voice, locally rooted, global in outlook, inspiring artists, audiences and communities to reach their greatest potential. Mission To produce and present inspiring theatre that reflects the diversity of a modern Britain. We provide the resources, space and support to grow people and ideas. We are an ambassador for our city, a flagship for our region and a welcoming home for our communities.



We make enjoyable and enriching theatre that reflects the diversity of our nation. We champion close contact with the arts to build a better, fairer and just society. We provide a safe and welcoming environment for all to enjoy and be inspired by theatre. We embed equality of opportunity throughout our organization, regularly evaluating our work to ensure best practice.


We use our talent and resources to grow people and ideas. We work with exceptional artists to refresh and re-imagine great theatre. We fire the imagination, raise aspiration and transform lives. We develop new pathways to overcome social and economic barriers to participation. We creatively respond and adapt to change, embrace new thinking when tackling obstacles and adopt imaginative solutions to the challenges before us.


We make choices and decisions that align with our mission, vision and values. We balance artistic ambition with financial stability. We develop our resources to maximize opportunities and strengthen our capacity. We deliver quality and excellence across our entire operation, knowing that every contact we make with people matters. If you would like this application form in any other format such as large print or on a different colour background, please contact admin@hulltruck.co.uk.

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