Salary: £20,903- £26,130
Closing Date: Wednesday, 24 April 2019
Yorkshire Water Customer Field Services is embarking on an exciting programme to transform our customers experience and to achieve Upper Quartile performance. For CFS this means being in the top 3 for the least pollutions and in the top 3 for the least internal flooding escapes in our customers’ homes. We are investing heavily to achieve our goals, simplifying our processes and our ways of working to ensure we can fix customers problems first time or at least in the same day wherever possible.
Salary & Benefits starting from £20,903 per annum dependent on experience + attractive pension + quarterly performance related bonus + 25 days annual leave & training & development opportunities in line with the Waste Field Technician progression plan
There are number of roles to cover North, South, East and West Yorkshire, depending on where you live will determine the operational site you will work from.
This is a field-based role within a geographical team working to improve customer service and sewer performance. You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow on work is raised in accordance with our standards and specifications. Delivering a “first time fix / same day solution to customer and environmental problems and to deliver the asset plan for network maintenance to eliminate escapes
The Waste Field Technician will proactively and reactively investigates the sewerage network to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the sewers and to ensure no repeats take place. Working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
As the key contact for the customer you will be required to keep the customers informed of the outcome of investigations and liaise with the customer while on site.
Interview dates - W/c 7th May
Previous applicants need not apply.
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