Mid Level
Financial Support Officer
North Lincolnshire Council

Salary: Grade 5 £16,904 to £18,560

Closing Date: Wednesday, 16 August 2017

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Closing date - 16 August 2017

Organisation - North Lincolnshire Council
Post number - PECL4462
Job title - Financial Support Officer
Job type - Permanent
Location - Brigg area
Site name - Hewson House
Street name - Station Road
Town - Brigg
Post Code - DN20 8XB
Salary - Grade 5 £16,904 to £18,560
Hours - 37 hours per week
Applications to be submitted by - 12 noon on Wednesday 16 August 2017

This is an exciting and busy team that is responsible for financially assessing customers to work out their contribution towards the cost of their care services. The team works closely with Adult Services and other teams within the council, together with a number of external partners.  The Officer has an important role within the team that includes; completing welfare benefit checks, undertaking financial assessments, work with the services prepaid card and deferred payments scheme, as well as providing support and advise to others. 

You need to be able to work in a busy, pressured and changing environment, be positive and supportive to others, be able to organise and manage your work priorities, be competent in dealing with various types of people and be able to explain complex issues simply.  A knowledge of financial assessments and DWP welfare benefits would be an advantage.  The  successful candidate would receive on-going support and training so they can provide a high quality and high standard service to our customers.
Criminal records check
Not required
English fluency duty under the Immigration Act 2016
As you are applying for a customer facing role, you must have the ability to converse easily with customers and provide advice/guidance in accurate spoken English.
Contact name
Stuart Towse
Contact telephone
01724 298033
Job information 1
Job information 2
Creation Date

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