Mid Level
Product Manager
APD Communications

Salary: Competitive

Closing Date: Sunday, 28 February 2021

For more information, click here.

About the Product manager job

The Product Manager is the voice of the customer, helping us to create the 999 control room of the future. You will appreciate how technology can help the emergency services. You will be responsible for managing a set of software products or product lines from ideation through to sale. The Product Manager will interface between the market and the rest of product team during development representing the voice of the customer.

Our product managers will be out meeting customers, understanding gaps in the market, bringing new ideas to the table on where our software products need to be. You might be doing a similar job now or have previously worked in the emergency services and want to use that knowledge to help develop the best software products to help support the great work they do.

What you will do – why you will love this role

  • Be the voice of the customer
  • Define our products and ensure that products maximise revenue opportunities
  • Identify future technologies
  • Conduct market research, develop product strategy documentation
  • Arrange, book and run user groups

what will enable you to succeed in this role

  • Ability to hold an audience of customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery.
  • Product insight. Have ideas that inform direction and prioritisation
  • Commercially savvy. Able to conduct accurate return on investment calculations to steer the products.
  • Excellent research skills. Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.
  • Decision maker. Able to make tough decisions in the best interests of the product, market, customer and company.


Hull / Hemel Hempstead / UK remote with travel to customer sites and work locations

about us

Our innovative and dynamic technology solutions serve, protect and connect society

Our software helps to save lives daily, across the world – That’s pretty cool right?

Here in the UK, our technology is used by 69% of the Police Forces and you’ll also find APD technology at the heart of both the London Underground and Gatwick Airport.

Further afield, we have customers in Sweden’s hospital and the Swedish Police, as well as in Ireland and Iceland. We also keep Dubai Airport, the world’s busiest international passenger airport connected.

When you join APD, you’ll be part of something much bigger. From our Head office in Hull, we are part of a much wider group within Northgate Public Services (NPS); which is part of the global organisation NEC Corporation.

Being part of the NPS Safety Division, and the NEC Corporation, means you’re joining a worldwide team of over 100,000 operating in over 70 countries. We all share a passion for developing innovative public safety solutions that create a brighter world for us as global citizens – does this sound like you?

You will be part of a fantastic team who really make a positive difference to the society that we live in. Life at APD is fast paced, we don’t stand still, we embrace changes in technology and the opportunities that those changes provide.

We embrace people who are passionate about their field, that are committed to helping us grow and who truly care that they can make a difference.

We succeed because of the amazing people here, so our workplace is empowering, encouraging and everyone has a voice that is listened to. We have a flexible, trusted and collaborative environment in which our people thrive in.


Our Core Values

Intelligent – We make the right choices
Thinking about what people need from their critical police, health, housing and government services and finding opportunities to serve them better is what we do.
We collaborate with our customers and each other to create smart systems that are easy to use and people trust to deliver what they need. In the process, we manage risk for our customers, protecting their time, money and reputation.
Our software and data management has to continuously evolve. We know when a stable, tried and tested approach to change and improvement is essential. But we also know when to apply agile, to deliver critical innovation successfully, for our customers and our company, in fast timescales.

Involved – Our enthusiasm creates energy
Everything we do is in response to our customers’ needs and expectations, and those of the people they serve.
We are fully involved in their challenges, asking questions, presenting ideas, and delivering solutions that help them serve their customers better.
We equally engage with each other, listening to ideas, innovations and requirements, and making sure we play an active role in our teams.
We are closely involved with what our business is trying to achieve and maximise the use of our talents for the success of our company.

Innovative – we always ask what’s next
We never stand still because we’re motivated by the opportunities ahead, proactively analysing the status quo and defining what needs to improve.
We take the lead with our customers guiding them towards even better solutions to their challenges.
We encourage each other to go the extra mile, to push ourselves as a team to always deliver our best.
We’re bold about the goals we set because we know raising the bar, raises our game, which attracts customers, partners and talent to NPS. And that will help us grow.

Please note due to the awesome work we do with the emergency services all employees must go through police vetting; this means we cannot accept applicants that do not have the last 3 years continuous residency in the UK. We cannot offer visa sponsorship


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