Senior Level
Product Manager
APD Communications

Salary: Competitive

Closing Date: Friday, 30 April 2021

For more information, click here.

Job Description

About the Product Manager job

The Product Manager is the voice of the customer, helping us to create the 999 control room of the future. You will appreciate how technology can help the emergency services. You will be responsible for managing a set of software products or product lines from ideation through to sale. The Product Manager will interface between the market and the rest of product team during development representing the voice of the customer.

Our product managers will be out meeting customers, understanding gaps in the market, bringing new ideas to the table on where our software products need to be. You might be doing a similar job now or have previously worked in the emergency services and want to use that knowledge to help develop the best software products to help support the great work they do.

What you will do – why you will love this role

  • Be the voice of the customer
  • Define our products and ensure that products maximise revenue opportunities
  • Identify future technologies
  • Conduct market research, develop product strategy documentation
  • Arrange, book and run user groups


What will enable you to succeed in this role

  • Ability to hold an audience of customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery.
  • Product insight. Have ideas that inform direction and prioritisation
  • Commercially savvy.  Able to conduct accurate return on investment calculations to steer the products.
  • Excellent research skills.  Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.
  • Decision maker. Able to make tough decisions in the best interests of the product, market, customer and company.


Additional Information

Employees of APD Communications are entitled to the following Company funded benefits:

  • Single Private Medical Cover (with the option to select family cover at an additional cost)
  • 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days during enrolment period
  • 4 x basic salary life assurance cover
  • A Group Pension Plan with fantastic employer contributions
  • A selection of tax efficient flexible benefits to suit your individual needs 
  • The role offers a competitive salary.

Other Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.  

Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

Please note due to the awesome work we do with the emergency services all employees must go through police vetting; this means we cannot accept applicants that do not have the last 3 years continuous residency in the UK. We cannot offer visa sponsorship.

I'm interested

Company Description

Here at APD, we’re switched-on and passionate about what we do. You could say we’re the quirky creative types, techie gurus, connoisseurs. Personally, we call ourselves geeks with goals and we do things differently around here. We are a down-to-earth bunch and we know our stuff.
So what do we make? Well, here’s the exciting bit. Right here – in Hull – we develop some of the most critical software and infrastructure for the national emergency services. We serve customers in every corner of the country, with one in every two UK police forces using APD technology today.

We also support the transport and aviation sectors. You’ll find APD technology at the heart of both the London Underground and Gatwick Airport. Further afield, we’ve secured contracts in Sweden at Karolinska hospital and with the Swedish Police, as well as in Ireland and Iceland. We also keep the world’s busiest international passenger airport connected – none other than Dubai Airport.

Our Hull-pedigree stretches back over 30 years. Founded by two academics from the University of Hull, UK, we’re uber-local in everything we do.

We’re proud of the role we play, improving people’s lives through dependable critical services. With a growing number of customers globally, we’re going to make a difference to millions of people more.

Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.

We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.

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